Effective Date: 1st March 2024
At Music Club, we’re committed to offering inspiring experiences through music, learning, and connection. We value your trust and aim to keep our policies clear and fair.
1. Event Tickets
- · Ticket purchases are non-refundable.
- · However, if an event is cancelled or rescheduled by Music Club, a full refund will be issued automatically.
2. Workshops & Masterclasses
- · Full refund if canceled at least 5 days before the session.
- · 50% refund if canceled 2–4 days before.
- · No refunds within 48 hours of the session.
- · If the session is canceled by Music Club, a full refund or reschedule option will be offered.
3. Memberships & Subscriptions
- · All membership and subscription fees are non-refundable, including both monthly and annual plans.
- · You can cancel anytime to avoid future billing.
4. Scholarship & Donation Contributions
- · All donations and scholarship contributions are non-refundable, as they go directly to support artists and educational programs.
5. Merchandise
- · Returns accepted within 14 days if items are unused and in original condition.
- · Shipping fees are non-refundable unless the return is due to our error.
Need Help?
Reach out to us at: support@musicclub.ltd or +880 9613445555
We’re here to help — because music should be joyful, not stressful.