REFUND POLICY FOR MUSICCLUB
At MusicClub, we want you to be completely satisfied with your purchases. However, we understand that sometimes you may need to request a refund. This Refund Policy explains how refunds are handled on our platform.
1. Refund Eligibility
You may be eligible for a refund if:
• You have been charged for a subscription or other paid service that you did not authorize;
• The service or product you purchased is not functioning as advertised;
• You were overcharged for a service or product.
2. Refund Requests
• To request a refund, please contact our support team at info@musicclub.ltd with the following information:
• Your MusicClub username;
• The reason for your refund request;
• The transaction ID or receipt number for the purchase.
We will review your request and respond to you within 3-5 business days.
3. Refund Processing
If your refund request is approved, we will issue a refund to the original payment method used for the purchase. Please note that it may take 5-10 business days for the refund to appear in your account.
4. Non-Refundable Items
• Certain items on MusicClub are non-refundable, including:
• Subscription fees that have already been used or partially used;
• Digital products that have been downloaded or streamed;
• Products or services purchased from third-party vendors.
5. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time, without notice and without liability. Your continued use of MusicClub after any such changes shall constitute your acceptance of the revised Refund Policy.
If you have any questions or concerns about our Refund Policy, please contact us at info@musicclub.ltd.
Thank you for being a part of our community and trusting us with your purchases. We strive to provide the best possible experience for our users.
